The term "eSIM" simply means an embedded SIM card. No physical SIM cards are involved; you don't need to swap. An eSIM is a small chip inside your phone that works similarly to the NFC chip used for payment techs like apple pay and google pay.

Two versions of this product are available: one is data-only, while the other supports both voice and data services. The data-only version permits you to use data exclusively, whereas the other version allows you to make or receive calls, send or receive SMS messages, and use data.

Our company offers an extensive selection of prepaid data plans that are tailor-made to meet the unique needs of our customers. We provide data or voice plans that are specific to the country you will be visiting and your data usage requirements. Depending on your particular needs, you can purchase either a data or voice plan from us.

To activate your eSim after purchasing RapideSIM, you will receive a QR code via email. You need to scan the QR code using your phone's camera to install the RapideSIM onto your device. Once the installation is complete, your eSim should be activated and ready to use. Please get in touch with our 24/7 customer care in case of any issues during or after installation. 

NOTE: PLEASE DO NOT DELETE OR REMOVE ESIM ONCE INSTALLED ON YOUR PHONE SINCE THE ESIM CAN ONLY BE SCANNED ONCE AND IN NO CASE BE RE-SCANNED.

Unlimited Roaming Data

Our Unlimited Data Plans are intended for travelers who need reliable access to their apps and communications while roaming. They are not intended for high frequency or intense data usage, automated or machine usage, or large file transfers.

Examples of Regular Roaming Usage

✅  Streaming music or video a few hours a day - OK! 

✅  Using social media apps like WhatsApp, Instagram, and TikTok - OK! 

✅  Browsing the internet, email, and messaging throughout the day - OK!

✅  Using Mobile Hotspot for your laptop or tablet to join Zoom calls - OK! 

✅  Connecting to your corporate VPN for regular business usage - OK! 

Examples of Usage That May Be Limited

❌  Downloading huge files from a server - Better to use Wi-Fi.

❌  Uploading/downloading an entire library of photos or music  - Better to use Wi-Fi.

❌  Using the Mobile Hotspot as a router or proxy for multiple computers - Better to use Wi-Fi.

❌  Connecting to a TV and streaming video 12 hours a day - Better to use Wi-Fi.

❌  Using the connection for BitTorrent or P2P file sharing uploads - Better to use Wi-Fi.

Network Acceptable Use Policy (AUP)

Please note that the above examples are guidelines only, and are not exhaustive. Our Acceptable Use Policy (AUP) lays out the standards of acceptable Internet usage while connected to our network, and prohibits activities such as sending SPAM, posting offensive or illegal content, and interfering with other computer networks. 

No, your existing number will be operational, you can make calls and Incoming calls can be received.

The validity of your plan will vary depending on the specific plan you purchase. Each plan has its own designated validity period. When you select a plan, the corresponding validity duration will be clearly stated. It is important to review the details of each plan to understand the validity period associated with it. This will ensure that you have the appropriate timeframe to utilize the services included in your chosen plan. If you have any questions or need further clarification regarding the validity of a specific plan, please feel free to contact our customer support team. They will be more than happy to assist you.

We provide recharge options directly on our website for your convenience. However, if, for any reason, the recharge options are not available on the website, please don't hesitate to reach out to us for assistance. Simply send us an email at support@Rapidesim.com, including your order number, and we will promptly top up your account. Our customer support team is committed to ensuring continued connectivity and will gladly assist you with any recharge-related queries or concerns.

Please check this page to know more about how to top up: https://rapidesim.com/pages/how-to-recharge-your-plan

List of countries covered are mentioned as part of the plan that you buy.